Email us
The fastest way to reach the team is email. Drop us a line at hello@atomictravel.co.nz and it'll land with the right person.
We're a New Zealand-based team, so we reply on NZ business hours (Monday to Friday, roughly 9am–5pm NZT). Most emails get a response within one to two business days. If you're writing about a live problem with a withdrawal at a site we list, flag it in the subject line and we'll bump it up the queue.
Send us a message
Prefer a form? Fill this in and we'll get back to you by email.
What we can and can't help with
We're a review and comparison site — we're not a casino, a bookmaker or a payment processor. We can't access your account at another site, release a withheld withdrawal, reset a password or process a payout. For those you'll need to contact the operator's support team directly. What we can do is point you to sites with a track record of paying out, correct anything we've got wrong, and pass on patterns we hear about so other Kiwi players are warned.
If gambling is causing you harm, please don't wait on an email from us — free, confidential help is available right now from the Gambling Helpline NZ on 0800 654 655.